General Policy


 

General Policy

 

Check-in and check-out time

Check In: 2:00 PM
Check Out: 12:00 PM

 

Early and Late Departure

If you expected early check in and would like to guarantee access to your room, we strongly suggest to book additional night. Similarly for late check-out, reserving additional night to guarantee access to your room until your departure. If you didn’t choose to reserve, we are happy to keep your luggage at our reception.

 

Cancellation policy

All reservation receive from our website is in nonrefundable and cannot be amended or modified and all payment is required in advance.

 

Room occupancy

Maximum occupancy is 2 adults per One Bedroom Villa with 1 child under 12 years old using extra beds are not available.

Maximum occupancy is 4 adults per Two Bedroom Villa with 1 child under 12 years old using extra beds are not available.

Maximum occupancy is 6 adults per Three Bedroom Villa with 1 child under 12 years old using extra beds are not available.

 

Credit card

We receive Visa and Master Card

 

Smoking Policy

Nonsmoking room

 

Age Requirement Policy

Guest under 12 years old considered as children, others are considered as adult. All guests must be at least 18 years old to register

 

Extended stay

Please contact Front Desk for extension request. Confirmation is subject to villa availability.

 

Pet Policy

Pet is not allowed

 

Tax policy

21% government tax and service

 

Currency rate

All rates will be in IDR and if rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.